Privacy Policy

Introduction

Welcome to https://repair-priority-scheduling.dentrepair-talk.com (hereafter referred to as “the Company” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of your information in accordance with various international privacy laws and regulations, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Tokenization Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://repair-priority-scheduling.dentrepair-talk.com.
All applications, software, and services offered through our platform.
Interactions between users and our team through emails, phone calls, texts/SMS, or other communication channels.

Please note that this policy does not cover third-party platforms, apps, products, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Policy outlines the actions we take when:

You use any of our applications or services as an authorized user.
You visit our website(s) linked to this Privacy Statement.
You engage with us through communications, including newsletters, emails, calls, or text messages.

Personal Data Collection

We collect various categories of personal data for different purposes, including but not limited to:

Account Information: Details required to create and manage your user account on our platform.
Payment Information: Credit card details and billing addresses used for transactions.
Financial Information: Bank account numbers or other financial records necessary for monetary transactions.
Purchase Information: Data related to products and services you buy from us, including order history and preferences.
Mobile Device Identifiers: Unique device identifiers and IP addresses to recognize your device.
Location Data: Geographic tracking data provided by your browser or mobile device settings.
Feedback: Your comments, reviews, ratings, and suggestions to improve our services.
Social Media Information: User details from social media platforms when you connect with us through such channels.
Product Information: Details about products you browse, view, or purchase on our site.

We obtain this data through direct user input, interactions with our systems, and automated technologies used for analytics and personalization. Additionally, third parties may provide us with personal data in compliance with their privacy policies.

Cookies

We employ cookies to enhance your experience on our website and collect analytics data:

Strictly Necessary Cookies: These ensure the basic functionality of our site, allowing you to navigate and access secure areas.
Preference Cookies: They remember your preferences and settings for a personalized experience.
Analytics Cookies: Used to analyze user behavior and improve our services, understanding how visitors interact with our site.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data as necessary for the following purposes:

Fulfilling contractual obligations or legal requirements.
Providing you with requested services and support.
Personalizing your experience on our platform.
Conducting market research and analytics to enhance our services.

Once these purposes are achieved, we delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security protocols to safeguard your personal data:

Employing encryption for data in transit and at rest.
Engaging secure third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security measures to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections or amendments to inaccurate or incomplete information.
Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
Restriction: Limiting the use of your data in specific circumstances.
Portability: Obtaining a copy of your data in a structured format for transfer to another controller.
Objection: Objecting to the processing of your data based on legitimate interests or consent.
Non-Discrimination: Asserting your right not to be subject to automated decisions that significantly affect you.

To exercise these rights, please contact our dedicated privacy team via the channels provided in this Policy.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or unsubscription:

Email: [email protected]
Address: [Provide postal address]

We appreciate your trust in sharing your personal data with us, and we are committed to maintaining the highest standards of privacy and security.